BIRKENSTOCK EXPRESS (redesign)

Product: high-comfort shoes and shoe-restoration service from a
regional authorized retailer

Objectives:
  • increase catalog productivity through higher creative standards
  • drive web traffic
  • portray the regional dealer as the premier U.S. source for the brand
  • project the brand's characteristic friendliness and
    customer-service focus
  • reduce time spent on customer service calls by clarifying product details in catalog